Privacy
Privacy policy
How we process your personal data, transparently.
Last updated: 13 July 2026
01 — Data controller
The controller responsible for data collected through this website is:
TRD S.à r.l.-S
22, Rue de Boevange, L-8707 Useldange
Luxembourg Trade and Companies Register: B308409
VAT number: LU37586720
contact@trd.lu02 — Data we collect
We collect only the data needed to provide our services and manage our relationship with you.
Contact form data
When you use our contact form, we collect your name, email address, subject and message. This information is used only to respond to your request.
Technical data
Our hosting provider may retain standard technical logs such as IP address, browser type, pages viewed and timestamps for security and proper operation of the service.
03 — Purposes and legal basis
Each data-processing activity relies on a specific legal basis under Article 6 of the GDPR.
| Purpose | Legal basis |
|---|---|
| Responding to your contact requests | Legitimate interests / pre-contractual measures |
| Website security and proper operation | Legitimate interests |
04 — Retention period
Contact-form data is kept for as long as needed to process your request, then deleted within a maximum of 24 months if no further action is taken. Technical logs are retained under our hosting provider's standard policy, generally for a few weeks to a few months.
05 — Data recipients
Your data is never sold, rented or transferred to third parties for commercial purposes. It may be shared with technical providers strictly required to operate the website, such as hosting and email services, under contractual confidentiality obligations.
06 — Transfers outside the European Union
Whenever possible, our providers are located in the EU or EEA. Any transfer outside the EU/EEA is protected by appropriate safeguards, such as the European Commission's standard contractual clauses.
07 — Data security
We use reasonable technical and organisational measures to protect your data against unauthorised access, loss or disclosure, including encrypted HTTPS connections and restricted access.
08 — Your rights
Under the GDPR, you have the following rights regarding your personal data:
Right of access
Obtain a copy of the data we hold about you.
Right to rectification
Correct inaccurate or incomplete data.
Right to erasure
Request deletion of your data in certain circumstances.
Right to restriction
Request that processing of your data be restricted.
Right to data portability
Receive your data in a structured, machine-readable format.
Right to object
Object to processing based on legitimate interests.
To exercise any of these rights, contact us at contact@trd.lu.
09 — Right to lodge a complaint
If you believe that your data is not being processed in accordance with the law, you may lodge a complaint with Luxembourg's National Commission for Data Protection (CNPD).
cnpd.public.lu10 — Cookies
This website does not use cookies. For more details, read our cookie policy.
11 — Changes to this policy
This privacy policy may be updated periodically to reflect changes in our practices or for operational, legal or regulatory reasons. The latest update date appears at the top of this page.